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Privacy Policy

Who we are

Suggested text: Our website address is: https://brownheatpro.wpengine.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

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Trustworthy Technicians
All of our technicians are drug tested and background checked to ensure our customers' safety.
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Professional Staff
Our highly trained and certified AC technicians are dedicated to offer 5 star AC service every time.
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Award Winning Service
We're humbled to be considered one of the top air conditioning companies in the Hueytown area.
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Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and AC installations.

What Our Customers Are Saying

Would Definitely Recommend Brown Heating and Cooling!!

They were awesome!! Got to me very quickly and got me all fixed within a couple of hours!! Chad was great too!! He let us know what was wrong before doing any work and had us all fixed in no time!! Would definitely recommend Brown Heating and Cooling!! We’ve been with them for several years!!

Jennifer H.

The Service Was Excellent

We called late one evening after our AC went out. They were very responsive and technician David Monk was at our home at 8:00am the next day as promised. He diagnosed the issue, got the part needed, installed and tested it all by 10:00am. The service was excellent and David was so nice and personable. I would highly recommend this company.

Nathan G.

They Are Very Friendly, Professional, Service-Minded and Competitively Priced

Brown Heating and Cooling is the best heating and air company I have ever used in my 30 years of home ownership. They are very friendly, professional, service-minded and competitively priced. I trust them to the fullest to maintain and replace, if necessary, my home/residential air systems. I rate them 20 out of 10.

Bill M.