Proud Partner of University of Alabama® Athletics and Proud Partners of Auburn® Athletics

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Rated 4.9 out of 5.0 based on 1417 reviews
(205) 418-8486 Request Service

Our Ironclad Guarantee

We stand by every aspect of our work.

We are so convinced you’ll be happy with the services that we offer several ironclad guarantees, including:

PEACE OF MIND GUARANTEE

All technicians in your home have an extensive background check performed and are randomly drug tested for your safety.

100% MONEY-BACK GUARANTEE

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the systems at no charge.

NO SURPRISE GUARANTEE

We offer no surprise pricing, which means the quote you get upfront is the price you’ll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work is started.

PROPERTY PROTECTION GUARANTEE

All properties such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Drop cloths will be used on all work and traffic areas.

COMFORT GUARANTEE

We guarantee that the equipment we have installed will perform as we have stated, or we will remove it and return 100% of your investment.

UTILITY SAVINGS GUARANTEE

(Valid Deluxe Or Higher Systems) You will save a minimum of 30% on your heating and cooling costs or we will refund double the difference of your savings not realized during the first year. (If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate your system’s performance)

$500 INSTALLATION DATE GUARANTEE

If we do not have your new system operating by the date promised, we will pay you $500 for your inconvenience.

$500 NO FRUSTRATION GUARANTEE

If your system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours or we will pay you $500 for your inconvenience.

NO LEMON GUARANTEE

If your compressor in your air conditioner fails twice in the first 5 years, we will install a complete and new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

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BBB Accredited Business
We have been fully Accredited by the BBB for over a year now.
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Professional Staff
Our highly trained and certified AC technicians are dedicated to offer 5 star AC service every time.
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Award Winning Service
We're humbled to be considered one of the top air conditioning companies in the Hueytown area.
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Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and AC installations.

What Our Customers Are Saying

Would Definitely Recommend Brown Heating and Cooling!!

They were awesome!! Got to me very quickly and got me all fixed within a couple of hours!! Chad was great too!! He let us know what was wrong before doing any work and had us all fixed in no time!! Would definitely recommend Brown Heating, Cooling & Plumbing!! We’ve been with them for several years!!

Jennifer H.

The Service Was Excellent

We called late one evening after our AC went out. They were very responsive and technician David Monk was at our home at 8:00am the next day as promised. He diagnosed the issue, got the part needed, installed and tested it all by 10:00am. The service was excellent and David was so nice and personable. I would highly recommend this company.

Nathan G.

They Are Very Friendly, Professional, Service-Minded and Competitively Priced

Brown Heating, Cooling & Plumbing is the best heating and air company I have ever used in my 30 years of home ownership. They are very friendly, professional, service-minded and competitively priced. I trust them to the fullest to maintain and replace, if necessary, my home/residential air systems. I rate them 20 out of 10.

Bill M.